FAQs
Do you ship internationally?
Yes, we do!
How do I track my order?
Once your order ships, we’ll send you a confirmation email with a tracking number. You can use this number to monitor your package’s journey.
How long does shipping take?
It takes 1-5 weeks depending on your location. But rest assured, it will get to you.
What if my order is delayed?
We always strive to deliver your order on time under normal circumstances. However, delays may occasionally occur due to holidays, natural disasters, or carrier issues. Please note that holidays are not considered business days and may affect shipping times.
My item arrived damaged. What should I do?
Please reach out to us with your order number and a photo of the damaged item, and we’ll work on a replacement or refund.
What if I need to change or cancel my order?
We process orders quickly, but if you need to make a change, please contact us within 12 hours of placing your order. After this window, we may not be able to make modifications.
Is it safe to shop on your website?
Absolutely! We use secure encryption and trusted payment gateways to protect your information. Your privacy and security are our top priorities.